What are the responsibilities and job description for the Field Service Technician position at Doceo?
Doceo is locally owned company that sells and services medium to large office copiers and multifunctional printer equipment. We are currently seeking an experienced individual to join the Doceo Service team as a Field Service Technician for the Greater Central Pennsylvania area. This technician will work out of our State College office which is located at 2790 W. College Avenue, Suite 1000, State College, PA 16801.
We are seeking a highly motivated individual capable of working with little management intervention, with the ability to prioritize schedules, provide exemplary customer service and follow up with management in a professional and timely manner. It will be your responsibility to effectively repair, trouble shoot and diagnose equipment failures, along with performing other assigned activities.
Duties/Responsibilities:
- Effectively repair, trouble shoot and diagnose failures, along with preforming other assigned activities.
- Maintain, repair and trouble shoot MFP’s & printers.
- Experience with Toshiba, Canon, and Lexmark MFP knowledge is a plus
- Maintain personal parts inventory and car stock.
- Perform modifications, updates, and firmware upgrades, and stay informed of new releases and technical advisories.
Required Skills/Abilities
- Strong hardware and software trouble shooting skills.
- Effective communication skills.
- Prior experience as a copier / printer technician working on similar products is a plus.
- Excellent customer service skills, ability to think and work independently.
- Valid driver's license and background check required.
This position is full-time and a company vehicle will be provided.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) 6% Match
- 401(k) matching
- Company car
- Dental insurance
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Field Service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $20 - $22