What are the responsibilities and job description for the Technician: Industrial Docks & Doors position at Dock & Door Tec?
Job Description
Job Description
Are you a skilled, mechanical technician looking for a rewarding career? Whether you're experienced or new to the industry, Dock & Door Tec wants you on our growing Team! No two days are the same, our techs enjoy a variety of duties focused on commercial & industrial dock levelers, specialty doors (high-speed, fire and custom solutions), overhead doors and much more. Our best techs work safely and with immense pride in our brand!
As a Tech located anywhere in the greater Twin Cities Metro area, you can either start your day from your home in a company-provided vehicle or come to the Shop we can be flexible depending on your location & our client's needs. You'll end your day at home with local travel as Dock & Door Tec services the state of Minnesota, although most of our client work is in the Twin Cities Metro.
Job Summary :
The Service Technician maximizes client satisfaction by providing safe, world-class technical repairs, installation and maintenance. The Service Technician is responsible for efficient and effective time management while providing troubleshooting, repairs, maintenance and installation of loading dock equipment, commercial doors and warehouse equipment.
Essential Functions
The primary duties and responsibilities of the Service Technician consist of but are not limited to :
- Efficiently and safely make repairs and identify proactive preventative maintenance needs on equipment (doors, docks, restraints, etc.)
- Provide expert advice and recommendations to clients while onsite to exceed their needs
- Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
- Properly weld equipment that we service and install at a certified standard
- Troubleshoot electrical control wiring issues
- Performs work at a level that will uphold our lifetime guarantee on workmanship (when applicable) while remaining within the scope of the work
- Communicate with scheduler / dispatcher as required throughout the day (maintains schedule adherence)
- Complete work orders
- Manage indirect work efficiently (loading, pre-trip, etc.)
- Seek out sales opportunities and submits opportunities.
- Communicate appropriate client information to sales, service & admin staff
Qualifications
Requirements :
Benefits :
Why Dock & Door Tec?
Company Description
We are a client-centric and growth-focused company. We focus on not only professional but personal growth. We foster a positive and forward-thinking culture. We offer all of our employees a sound foundation of industry education with both on-the-job and factory training. We encourage learning that helps us grow as individuals and as a company. New ideas, open-mindedness, and hard work drive our company forward and allow us to better serve our clients, our market, and each other.
We are a group of professionals who have all made the commitment to put our clients first.
Company Description
We are a client-centric and growth-focused company. We focus on not only professional but personal growth. We foster a positive and forward-thinking culture. We offer all of our employees a sound foundation of industry education with both on-the-job and factory training. We encourage learning that helps us grow as individuals and as a company. New ideas, open-mindedness, and hard work drive our company forward and allow us to better serve our clients, our market, and each other. We are a group of professionals who have all made the commitment to put our clients first.