What are the responsibilities and job description for the Receptionist/Reservationist position at Dockside Watersports?
Job Summary
Local Watersports Company on the Destin Harbor is looking for Reservation and Check-in personnel. Candidate must be well maintained as they will be the first contact with customers on the phone and in person. Duties will include, but not be limited to answering phones, checking in customers, and at times helping customers onto boats. This position requires 5 days a week, and weekends are required.
Join our team and contribute to creating memorable experiences for our guests!
Responsibilities
- Greet and assist guests at the front desk, ensuring a welcoming atmosphere.
- Manage reservations and handle inquiries via multi-line phone systems.
- Provide exceptional customer service, addressing guest needs and concerns promptly.
- Maintain organized records of guest information and reservations.
- Uphold hospitality standards while managing check-ins and check-outs efficiently.
Qualifications
- Strong customer service and guest relations skills
- Proficiency in multi-line phone systems and effective phone etiquette
- Organizational skills to manage reservations and guest inquiries efficiently
Job Type: Full-time
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Destin, FL 32541 (Required)
Ability to Relocate:
- Destin, FL 32541: Relocate before starting work (Required)
Work Location: In person