What are the responsibilities and job description for the Medical Front Office Receptionist position at Doctors of Waikiki/NIU Health?
Job Overview: We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our dynamic office team. The ideal candidate will be responsible for providing top-notch customer service, ensuring a smooth and efficient office environment, and handling various administrative tasks.
Duties:
- Greet clients, patients, and visitors in a professional manner, ensuring a welcoming atmosphere.
- Manage the front desk operations, including answering phone calls, responding to emails, and addressing in-person inquiries promptly and courteously.
- Perform administrative duties such as scheduling appointments, processing payments, and maintaining accurate records.
- Assist clients with personal tasks, such as booking travel, making reservations, and managing logistics.
- Conduct data entry, including updating patient records and monitoring office supplies.
- Maintain a well-organized and tidy office, ensuring all areas meet the office standards and are secure.
- Utilize excellent time management skills to prioritize tasks, meet deadlines, and reduce delays.
- Build strong relationships with clients and colleagues, aiming to provide outstanding service and support to all.
- Have a thorough understanding of office operations pertinent to our field, including managing patient appointments and workflow.
- Maintain confidentiality and comply with all HIPAA regulations.
Skills:
- Proficiency in managing front desk operations and administrative duties.
- Exceptional time management skills to enhance office efficiency.
- Strong communication skills and phone etiquette.
- Capable of working well in both independent and team settings.
- Robust organizational skills for record-keeping and maintaining a clean office environment.
- Experience in office management or as a personal assistant.
- Skilled in data entry, updating patient records, and inventory management.
- Knowledge of industry-specific operations, particularly in patient scheduling and flow.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $18