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Patient Access Representative

Doctors Urgent Care
Waterloo, IL Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/27/2025

*Now offering BCBS PPO health plans*

*Up to $3,000 end of year bonus opportunity*

PLEASE APPLY IF YOU ARE INTERESTED TO WORK IN ONE OF THE FOLLOWING Cities: Alton IL, Wood River IL, Granite IL, Belleville IL, Waterloo IL

Our mission is to provide best patient care at low wait times by caring and supportive staff, 7 days a week with extended hours.

Why work with us? At Doctors Urgent Care Group, our goal is to provide the best care possible to our patients and take care of our employees who care for our patients. Our employees are passionate, patient-focused, competent, and attentive. We make an impact on our patient's lives and in the communities we live in by working together as a team. We support each other and look for ways to collaborate. In return, our employees are rewarded, recognized, and celebrated!

Our walk-in clinic is a fast-growing multi-million-dollar urgent care corporation looking for a full-time Patient Access Representative. We have 30 locations nationwide and staffing over 250 employees across 5 different states and have been recently featured on Inc. 5000 in 2021.

We will require proof of Covid 19 vaccination or letter of exemption.

What we offer for our Patient Access Representative position:

  • Health, vision, and dental insurance for you and your dependents with company contribution.
  • life insurance (100% company paid!)
  • Short-term and long-term disability insurance
  • 401k retirement plan with a 5% match after one year
  • 2 Weeks of paid vacation
  • 1 Week of paid sick days
  • 1 Week of paid holidays (our offices are closed on the 6 major holidays)
  • Company paid Gym Membership
  • End of year Profit Share Bonus
  • Daily Patient Volume Bonus
  • Double Shift Bonus
  • Summer Bonus
  • Winter Bonus
  • Paid training - We are willing to train new, stellar graduates!
  • Employee Healthcare Cost Discount
  • Employee Suggestion Bonus
  • Anniversary Bonus
  • Attendance Bonus
  • Employee Recognition Lunches
  • Referral Bonus
  • Overtime opportunities
  • College tuition assistance
  • On-call Bonus
  • Annual hourly raise
  • Annual PTO Raise

The Patient Access Representative job duties include but are not limited to:

  • Patient registration/EMR
  • Insurance verification
  • Familiar with simple computer tasks and Microsoft
  • Knowledge of clinical procedures

Requirements for the Patient Access Representative position include:

  • Ability to pass our internal clinical assessment.
  • Able to work 4-5 days a week
  • Able to work 7-13 hour shifts
  • Able to work morning and afternoon shifts
  • Able to work weekends
  • Able to be on call for at least 2 shifts per week.
  • Required to travel to different locations within an hour radius for coverage in times of critical business demands or staffing needs
  • Required to have a valid driver's license or a valid driver's level 2 permit
  • Must have reliable transportation
  • Able to sit, walk, reach with hands and arms throughout the workday.
  • Finger dexterity and hand coordination required.
  • Occasionally required to lift moderate weight (20-40 pounds)
  • Specific vision abilities required including close vision, distance vision, and ability to adjust or focus.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Urgent Care

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person

Salary : $3,000

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