Warehouse Operations Lead

Job Summary

We are seeking a Warehouse Operations Lead who excels in organization, efficiency, and seamless logistics. You will be responsible for ensuring smooth warehouse operations by managing inventory, coordinating shipments, and overseeing daily workflows. If you take initiative, thrive in a fast-paced environment, and view challenges as opportunities for improvement, this is a great opportunity to grow with us.

Key Duties

Warehouse Operations & Administration

• Oversee daily workflow in our Suffern, NY warehouse.
• Handle administrative tasks, including preparing and managing paperwork.
• Track and manage shipments, including serial numbers, BOLs, tracking details, and required licenses.
• Verify accuracy of incoming and outgoing products, addressing inventory shortages and conducting periodic inventory counts.
• Manage damaged goods, warranty claims, insurance claims, and RTV (Return to Vendor) processes.
• Generate and submit reports on stock discrepancies, over/under shipments, and defective returns.
• Ensure compliance with company policies regarding warranties, returns, and inventory management.
• Monitor and maintain stock levels for machines, parts, and supplies in warehouse software.
• Purchase inventory to maintain the recommendations are followed to prevent shortages or excess inventory.
• Train new and existing warehouse team members on systems, processes, and new operational procedures as they are implemented.

Physical & Operational Tasks (Take the Lead)

• Load and unload delivery trucks.
• Organize warehouse stock efficiently by product line, ensuring adequate space for overflow and proper labeling.
• Operate powered industrial vehicles (forklifts, pallet jacks, etc.) safely and maintain operator certification if required.
• Prioritize and stage materials for orders, including light assembly, labeling, and wrapping.
• Maintain warehouse cleanliness, including daily housekeeping tasks and facility upkeep.
• Train new and existing warehouse team members on systems, processes, and new operational procedures as they are implemented.
• Monitor warehouse team timecards and oversee driver/warehouse associate operations.
• Perform additional duties as assigned.

Education & Experience

• 2 years of experience in a warehouse or logistics-related role, preferably in a leadership capacity.
• Strong knowledge of OSHA regulations and warehouse safety protocols.
• Strong knowledge of the copier and office equipment industry, particularly in the leasing and servicing of commercial-grade copiers and printers.

Skills & Abilities

• Excellent communication (verbal & written), problem-solving, and customer service skills.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities.
• Proactive and self-motivated with sound decision-making abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficient in Microsoft Office (Excel, Word, Outlook) and warehouse management software, specifically EAutomate, is a plus.
• Strong critical thinking skills to resolve issues efficiently.
• Commitment to maintaining punctuality and consistent attendance.

Physical, Mental & Environmental Requirements

• Ability to read and comprehend technical documents.
• Must be able to hear auditory alarms and analyze complex issues.
• Reliable transportation meeting minimum insurance requirements.
• Work environment includes exposure to varying weather conditions and moderate noise levels.
• Ability to stand, walk, and perform physical tasks for extended periods.
• Occasional work outside normal business hours, including mornings and evenings.
• Ability to lift 50-100 pounds as needed.

About Documax

Since 2013, we have been committed to transforming the relationship between businesses and their commercial copiers. Our proactive team ensures smooth printing operations for our clients. Collaboration, dedication, and motivation drive our success, fostering a workplace culture built on exceptional service and extensive product knowledge. Join us in providing unmatched support to businesses nationwide.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Salary : $50,000 - $65,000