Demo

VoIP Specialist

Document Solutions LLC
Lakewood, NJ Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/18/2025

Industries : Office Equipment / Copier & Printers / VOIP / Managed IT

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

Salary : Starting At $25 Hourly (Commensurate With Experience)

DSBLS is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We are looking for a candidate with experience with VoIP / Hosted Voice solutions.

Our tag line is Business. Life. Simplified. We handle everything on the network from copiers to printers, to telephones, conferencing, online meetings, switches, and firewalls. Our offices are located in New York & New Jersey. Our staff members work onsite and remotely.

Join our growing team. You won’t regret it!

Are you looking for :

  • Stability? DS has been providing office technology solutions for over 18 years.
  • Growth? DS is continuously growing to keep up with office technology.
  • A local company with a family-oriented feeling? At DS your contributions matter. We have fun, celebrate, and work together as a family.

We’re growing and are looking for additional Support Personnel to join our winning team! In this role you will :

Build a career, not a job . You will be responsible for performing site surveys, configuring new and existing clients for hosted PBX, PRI, SIP trunks, and hosted contact center solutions in the Intermedia Portal; and configuring and testing Polycom, Yealink IP phones, ATA’s, and other SIP endpoints. The candidate must be customer-oriented and proficient with utilizing our ticketing system, tracking their time on all projects and service calls. You will be given lots of opportunity to grow as a valued team player.

Responsibilities include :

  • Minimum 1-2 years’ experience in the telecom field or in a related field.
  • Ability to work independently.
  • Basic understanding of network technologies (such as firewalls, routers, and switches) is beneficial.
  • Strong knowledge of telephone features and services.
  • Working knowledge on using desktop applications and instructing customers how to use our products.
  • Pre-build configurations and turn-up VoIP products.
  • Oversees the cable runs and pulls, programming equipment and following industry standards while coordinating with contractors.
  • Test potential VoIP products and document suitability at the direction of the Director of VoIP.
  • Maintains and improves service by completing preventive maintenance requirements.
  • Able to install and mount equipment.
  • Maintains a safe work environment by following codes, standards, and legal regulations.
  • Knowledge of legacy PBX and associated technologies is a plus.
  • Ability to work and communicate with our in-house IT team for advanced network troubleshooting.
  • Update job knowledge by participating in educational opportunities and reading technical publications. Actively participates in training and personal career development.
  • Other duties as assigned.
  • We provide benefits that include :

  • 401(k) plan with matching company contribution.
  • Visible, exciting work supporting the sales of cutting-edge technology and workflow solutions.
  • Profit Sharing Plans.
  • Counseling services.
  • Roadside assistance.
  • Telephonic EAP.
  • Pharmacy discounts.
  • Group Term Life Insurance.
  • Long Term Disability.
  • Take The Next Step To Start Your Career Today

    Send resume to : careers@dsbls.com OR submit your contact information below along with your resume and the appropriate hiring department will contact you.

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    Salary : $25

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