Manager - Used Equipment- DHMS- Houston, TX

Classification
Exempt

Job Summary
The Equipment Manager will oversee all equipment that is ordered, received and sold

Essential Functions
•    Prepare the tools, materials, documentation, etc., that are needed for employees to complete their job duties as assigned
•    Keep accurate records of all equipment ordered, received, and sold
•    Oversee inventory and ensure stock is sufficient
•    Responsible for the overall financial performance that includes budgets and capital expenditures
•    Provide leadership direction to the entire service department
•    Communicate and influence direct reports effectively to develop good working relationships and teamwork
•    Communicate understanding and support of organizational goals
•     Interact effectively with individuals and groups throughout the company
•    Develop and maintain working relationships with departments and other business units in order to improve the overall company performance
•    Align, partner, and collaborate with assigned HR representative to proactively manage staffing, workforce development, employee communication, employee relations and support / develop business unit objectives
•    Maintain customer satisfaction with timely and accurate communication
•    Plan work schedule to meet work order commitments and assigns work to technicians and monitors progress
•    Provide decision-making support to technicians in the analysis and resolution of service/parts problems
•    Effectively analyze and proactively seek out all options to provide the best solution for the customers and the company
•    Elevate customer issues to General Manager of Service when appropriate
•    Responsible and accountable for maintaining and promoting a safe work environment. Promote Safety First culture
•    Complete Employee Injury Report promptly and accurately

Qualifications
•    Bachelor’s Degree preferred
•    Previous experience in construction machinery industry preferred
•    Must be able to develop routine protocols as well as identify when the routines do not apply in a specific situation and handle exceptions as needed

Travel Requirements
Travel up to 15% of the time, or as needed

Environmental Conditions
The environment will be a typical air conditioned office that is adjacent to a heavy machinery shop. There may be exposure to loud noises, small quantities of chemicals, and dust.

The Equipment Manager must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

Doggett is an Equal Employment Opportunity Employer