What are the responsibilities and job description for the Sales - Outside Parts Carlsbad position at Doggett?
Outside Sales Parts
Classification
Exempt
Job Summary
This individual will develop long term partnerships with our customers to build win/win solutions within an assigned territory while promoting all aspects of Doggett Company, LLC. in a professional manner.
Essential Functions
- Use Company provided systems/tools to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction.
- Effectively understand and use manufacturers’ programs and resources to attain acceptable market share levels.
- Sell whole-goods, parts, and service as a customer solution and build long term relationships within their territory to maximize customer and company profitability.
- Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
- Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site
- Maintain strong knowledge of used equipment values and be able to evaluate properly for trading purposes.
- Work in conjunction with Sales Manager and Sales Support Group department, responsible for follow-up and expediting of whole good orders.
- Accountable for timely follow up on each sale to ensure customer satisfaction.
- Coordinate and/or communicate with customers and applicable departments to ensure timely delivery.
- Coordinate pickup and delivery of equipment as needed.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of Doggett Company, LLC.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Qualifications
- Prior sales experience and/or training preferred
- Solid understanding of local market conditions
- Knowledge of resale values of particular machinery a plus
- Strong communication and interpersonal skills required
- Excellent customer service skills
- Proficient in Microsoft Office
- Knowledge of company specific software
Travel Requirements
Ability to travel 15% of the time or as needed
The Outside Sales Professional must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
