Technician - Body Shop

Body Shop Technician - Classification - Non-Exempt 

Essential Functions 

• Body shop estimator will be responsible for the following:
• Assessing vehicle damage and writing an accurate estimate in CCC to send to insurance companies and customers
• Providing exceptional customer service to your customers with clear and frequent communication with customers/insurance carriers regarding status of repair work, and any issues that may arise
• Being able to communicate with parts and service departments frequently 
• Opening RO’s, Opening Purchase Orders, billing labor & paint time into the system for technicians
• Knowledge of being able to reconcile tickets
• Frequently working together with body shop technicians on repairs to write clear and conscience estimates and supplements as needed
• Answering and returning phone calls daily
• Putting up with different personalities in a family-oriented environment
• Being able to lift over 40lbs, being in heat, rain, and cold elements
• Experience with body shop requested not required
• Willing to learn in a very fast paced environment
• Able to multitask 
• We work in CCC as well as CDK operating systems, and Microsoft
• Pay commensurate with experience

 Qualifications 

• Associate degree or equivalent from a two-year College or technical school preferred.  
• Qualified applicants will have experience in troubleshooting and repairing diesel-powered heavy equipment.  
• The candidate must have basic computer skills.  
• Maintains good work habits and presents a favorable business image towards customers served by the company.  
• Ability to read and comprehend simple instructions, short correspondence, and memos.  
• Ability to write simple correspondence.  
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  
• Ability to deal with problems involving a few concrete variables in standardized situations. 
• Must own proper tools to perform required repairs 

Typical Physical Activity 

While performing the duties of this job, the employee must have the ability to occasionally lift 75 pounds from floor to chest; reach and use the arms with a full range of motion; endure prolonged standing, stooping, kneeling, crouching, and squatting while performing mechanical operations; exert push and pull forces with the arms in order to use various wrenches and tools; endure prolonged forward and overhead arm positions while performing mechanical operations; use hands to grasp hand tools and parts and climb onto and operate equipment. 

Typical Environmental Conditions 

Employees regularly work indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment. Requires wearing common protective or safety equipment. Required to perform work in cramped spaces and/or high places. 

The Body Shop Technician must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified. 

Doggett is an Equal Employment Opportunity Employer