What are the responsibilities and job description for the Customer Service Associate position at Doggie Style Pets?
Job Overview
Doggie Style Pets is seeking a full-time Customer Service Associate to join our growing team of associates in our Philadelphia, PA stores.
We have been providing quality pet products, healthy foods, and friendly service to Philadelphians for over 15 years. We have since grown to thirteen Stores in Philadelphia, one store in Bala Cynwyd, PA, and New Jersey.
Our employees know that pets are family, and are trusted advisors to our customers.
Doggie Style Pets is dedicated to making the lives of people and animals better.
Besides our charitable donations, we provide space in all our stores for adoptable pets.
We believe there is a home for everyone where they can play and work.
The Customer Service Associate position be responsible for providing excellent consulting and knowledgeable customer service to our valued customers, caring for our adoptable dogs and store cats, conscientious about store operations, and creating a welcoming atmosphere in our stores.
Responsibilities:
- Creating a welcoming customer service environment
- Provide high-level customer service to multiple clients at one time
- Schedule, review, and seek documentation for grooming clients
- Caring for our adoption animals which includes cleaning up animal feces and urine, walk animals safely, and keep their living quarters clean and odor free.
- The ability to do retail math and correctly use a register
- Opening or closing the store – this is a key holding position
- Maintain a clean and organized workplace
- Attend training on products
- Arrives on time and ready to work
- Adhering to our handbook and safety protocols
- Completing operational tasks as assigned by the Store Support Manager
Qualifications:
- Excellent interpersonal and communication skills
- Impeccable phone etiquette
- Has a keen interest in Dog and Cats and a strong desire to learn
- Excellent organizational and time management skills
- Friendly outgoing personality and goes above and beyond for customers
- The ability to stand for long periods of time and to lift 40lbs
- Excellent attendance
Our Benefits:
- Subsidized health insurance We reimburse half the monthly healthcare premium up to $250.00
- Paid time off: We offer paid time off that can be used for when you are sick, need a vacation, or Holiday
- Free food for your Pets: You read that right….free…food!
- Amazing discount at our stores: We offer a substantial discount on supplies for you fur-babies.
- Reduced Adoption fees: With our animal rescue partner ACCT.
We are looking forward to hearing from you!
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Application Question(s):
- Are you able to work Saturdays and Sundays?
Experience:
- Dog handling: 1 year (Preferred)
- Cat: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19