Store Associate

Dogpatch Games, the fastest growing destination for board game enthusiasts in the Bay Area, is seeking new customer-facing team members to assist with retail sales, events, and in-store game play at our store and play space in the Dogpatch neighborhood of San Francisco.

This position reports to the store manager, who leads the team.

You will be assisting with game purchases, event organization, and hands-on game assistance. We are looking for motivated and enthusiastic individuals with experience working in customer service, retail, and events. The right person will have a strong desire to create the best experience for customers, members, and participants, and have a great time doing it. They will thrive on bringing fun to customers engaging in events and activities at the store, and in maintaining the stores environment. They will enjoy the dynamics of a young and growing small business, finding improvements to the business, and adapting to changes in procedures.

• Strong customer service and people skills
• Excel at consistent hard work in a fast-paced environment
• Passion about contributing to a small team and supporting their coworkers
• An engaging and outgoing personality
• A love of bringing fun to others
• A strong understanding of board games and board game culture
• Great attention to detail for purposes of arranging merchandise, organizing and re-shelving played games, and maintaining store appearance
• Ability to lift heavy merchandise, walk and stand for long hours
• Outstanding sales abilities to sell items to customers
• Availability to thrive in a schedule that includes nights and weekends
• Comfortable working with retail and operational platforms to process sales and maintain customer databases
• Experience working with kids in retail environments and event settings

• Experience and interest in building and improving operational processes
• Experience working in inventory management, improving inventory tracking
• Event experience with a wide variety of customer dynamics, employing flexible soft social skills
• Online community support through systems such as Discord
• Website management and development

This is an exciting opportunity to join a growing community centered around games and the people that love playing them. If this sounds like you, wed love to talk!

25-40 hours per week

Afternoons and Evenings during the week (store hours are 2pm - 10pm)

At least 1 weekend day (Saturday or Sunday) required

$19.00 - $22.00 per hour based on qualifications and experience

Employee discount

Health, Vision, and Dental Insurance

Sick Leave

Flexible vacation schedule

High school or equivalent (Preferred)

Work Location: In person at Dogpatch Games, 1095 Tennessee St, San Francisco CA 94107.