What are the responsibilities and job description for the Opener/Closer position at Dogs & Cream?
Job Summary:
We are seeking friendly and enthusiastic Openers and Closers who display urgency on the job, to join our dynamic food service team. As a key member of our team, you will be responsible for providing exceptional customer service that will make our guests want to return again and again. Also, you will actively seek to contribute to the overall success of our restaurant and your leadership skills will be further developed. If you have at least 6 months of experience in a manager’s position, please send your resume to: careers@dogsandcream.com. This is a hands on position so if you are looking for a leadership position where you mostly delegate, it should be known that you will be working "boots on the ground", but still you will find the experience rewarding.
Responsibilities:
- Greeting and serving customers in a fast-paced environment, rounding out meals, and informing guests about current promotions.
- Handling cash and credit transactions and answering questions about our menu and promotions.
- Maintaining a clean and organized dining area, washing dishes, taking out trash, and maintaining the cleanliness of the equipment.
- Providing support to other team members, including assisting with food preparation, making custard treats, and bagging orders, while adhering to high quality and presentation standards.
- Demonstrating a commitment to customer satisfaction. At times you will address guest concerns and provide friendly conversation while delivering food orders during trips to the dining room or while guests wait for their orders.
- Maintain a positive and professional demeanor, representing our brand positively and respectfully.
- Following all quality prep and product procedures to deliver hot and fresh food.
Requirements:
- Prior experience in the food industry, preferably in a quick service setting preferred.
- Strong customer service skills, with the ability to handle a fast-paced and dynamic environment.
- Ability to work effectively in a team-oriented environment.
- Availability to work a variety of shifts, including weekends and holidays.
- A passion for food and a commitment to providing high-quality standards and excellent customer service.
Helpful Skills:
- Confident and non-defensive
- High sense of urgency
- Outgoing and energetic
- Restaurant kitchen experience
- Drive Thru experience
- Multi-tasker
- Strong customer service skills
Job Types: Full-time, Part-time, Seasonal
Pay: $10.00 - $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Referral program
Shift:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Quick service & fast food restaurant: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Elkhorn, WI 53121 (Required)
Work Location: In person
Salary : $10 - $14