What are the responsibilities and job description for the Front Desk Coordinator position at Dogtopia?
Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a Front Desk Coordinator. This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
What we offer: Let’s look at what Dogtopia does for you!
It’s always bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Competitive wages with flexibility in scheduling
Learn key skills related to customer service, teamwork, or even sales!
Now that we have the fun out of the way let’s get into what you can offer us.
Day to day Duties
Data entry
Creating Pet Parent Charts
Greeting EVERYONE that walks in or out of Dogtopia!
Understanding our Dogtopia-isms
The rules by which we, as Dogtopians live by are: We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety. We PLAY to our fullest potential.
We TREAT every day like It’s the Most Exciting Day Ever!
Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards.
Customer Service and Presentation
Maintains a neat and organized Front Desk team and area at all times.
Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards.
Answer phones, e-mails and questions from pet parents
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
Starting wage is $20 an hour with potential for raises and continued opportunity for growth and wages based on performance.
As the Front Desk Coordinator you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid training
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Days:
- Monday to Friday
- No weekends
Application Question(s):
- Do you have a passion for animals?
Work Location: In person
Salary : $20
