What are the responsibilities and job description for the Program Specialist - 1st Shift position at Doherty Staffing Solutions?
Looking to trade your current position for a new opportunity? Doherty Staffing Solutions is partnering with a leading non-profit fitness company located in Granite Falls, MN. We are seeking candidates for Program Specialist roles on the 1st shift, working 8 : 30 am-5 : 00 pm. Compensation for these contract opportunities is $18.00-$20.00 per hour. Interested? Read below for more information!
What a Program Specialist will do :
- Responsible for answering both inbound and outbound calls (both member and club), handling live chats, calls, courtesy calls, and member complaints
- Sell the incentive programs to other clubs while building relationships
- Follow up and provide feedback to clubs while properly documenting all inquiries and questions
- Responsible for NIHCA club informational packets, promotional material, and quarterly newsletters
- Provide clubs with service information (emailing, online chats, faxing, scanning, and mailing)
- Resolve complaints and answer questions from clubs and members regarding services and procedures
- Identify, research, and resolve customer issues using the reimbursement program
- Keep contacts, binders, and folders updated
- Respond to emails and calls quickly and efficiently
What you need to be a Program Specialist :
Don’t wait! Apply today! Click APPLY NOW to complete our mobile-friendly online application. For questions or additional information about the Program Specialist position, please contact our Marshall jobs office directly at (507) 532-2000. #WorkNow
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks, a prepaid Paycard from rapid!, TopLine Federal Credit Union membership eligibility and opportunities to earn appreciation bonuses through our referral and review programs. Learn more and find helpful links to additional resources at www.doherty.com / job-seekers / employee-benefits.
Salary : $18 - $20
