OS&D Clerk - Full Time

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is currently seeking a Full Time OS&D (Overages, Shortages, & Damages) Clerk at our Ankeny, IA terminal.

Hours Monday - Friday

Pay $19.00/Hour

Benefits Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.

Position Summary

Locating and correctly placing over, short, damaged, and missing freight as well as preventing claims.

Essential Functions

• Daily telephone and written communication with internal and external customers
• Locate missing freight and overages, shortages, and damaged freight
• Monitor the OS&D webs daily as assigned in addition to answering the OS&D lines
• Review manifests, bills of lading, and delivery receipts
• Assist terminals in regards to all OS&D freight
• Research miss-delivered freight and ensure it gets delivered correctly
• Request dispositions, re-delivery charges, and re-consignment charges to ensure freight keeps moving to its destination
• May assist with customer service/pick up calls and set appointments as needed
• Other duties as needed
  
  
  

Minimum Requirements

• High School completion or equivalent
• Computer skills including Microsoft Office
• Office experience preferred, but not required
• Ability to multi-task in a fast paced environment
• Detail-oriented, problem-solver, self-motivated
• Excellent verbal and written communication skills
• Ability to establish and maintain great relationships with customers
• Ability to work in a team as well as individually
• Excellent attendance
  
  
  

Working Conditions/Physical Requirements

• Primarily sedentary work, which involves sitting most of the time
• May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;
• Visual Acuity including regular use of items including a computer screen or monitor
• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
• Talking and hearing required to communicate with and listen to others to share or receive information; will be exposed to noise including telephone, office machinery, and conversations of others
• Based on accuracy and performance, the employee may be eligible to work discussed shifts at the corporate office or at a home-based location.
  
  
  

Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.