What are the responsibilities and job description for the Rates & Billing Rep I - Full Time position at Dohrn?
Overview
Dohrn Transfer is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added services throughout our 10-state service area. Our family operated company provides the attention and flexibility that only a regional carrier can, backed by excellence in service and powerful logistical tools.
Dohrn Transfer is currently seeking a Rates & Billing Representative at our Rock Island, IL location.
Hours: Monday-Friday, Dayshift
Pay: $18.00/Hour
Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.
Position Summary:
To provide tier one customer service and support to customers for rate and/or invoicing needs.
Responsibilities
Essential Funcations:
• Manage the unposted list to ensure all freight bills (both interline and non-interline) are invoiced timely with proper freight charges and splits are applied• Help answer billing phone calls• Help work the billing@dohrn.com email group as needed• Understand various pricing schedules, rules, and split agreements between Dohrn Transfer and our customer and/or partner carriers• Be the backup for warehouse transportation invoicing• Assist with corrections to unposted shipments as needed• May be involved in reviewing pickup verification for partnership routing• May be involved in reviewing the skeleton bill list daily to complete all customer invoicing• May be involved in reviewing customer invoicing via Lean Logistics website• Handle the VNU billing• Perform other duties as needed
Qualifications
Minimum Requirements:
• High School completion or equivalent• Valid Driver License • Excellent communication skills and telephone etiquette• Transportation industry experience preferred• Detail-oriented, organized• Strong typing and ten-key skills are required• Analytical thinker and problem-solver• Ability to multi-task and react to change productively• Ability to read and distinguish numerical values such as pounds, pieces, and dollar amounts• Ability to work independently with minimal supervision• Excellent attendance
Working Conditions/Physical Requirements:
• Primarily sedentary work, which involves sitting most of the time • May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects • The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; • Visual Acuity including regular use of items including a computer screen or monitor• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers• Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
Salary : $18
