What are the responsibilities and job description for the DG Beauty Systems Analyst (EDI Support) position at DOLCE&GABBANA?
Job Title : Systems Analyst (EDI Support)
Location : Miami, FL (Preferably)
Company : Dolce & Gabbana Beauty
Job Summary :
The Systems Analyst (EDI Support) will be responsible for monitoring and ensuring the accuracy of Electronic Data Interchange (EDI) transactions between SAP ERP, EDI provider (SPS), and the Warehouse Management System (WMS). This role will troubleshoot errors, work with integration partners, and support internal teams in resolving EDI-related issues. The ideal candidate will have experience in an EDI / ERP environment and possess strong analytical and problem-solving skills.
Main Responsibilities :
- Daily Monitoring & Validation : Review daily orders and confirm successful transmissions between ERP, EDI provider, and WMS.
- Data Reconciliation : Run custom reports to identify and resolve any discrepancies between SPS, SAP and WMS.
- EDI Transaction Processing : Ensure timely and accurate processing of EDI documents, including :
- Purchase Order Receipt (850s) in SAP
- Purchase Order Changes (860s)
- Purchase Order Acknowledgement (855s) to customers.
- Goods Issued & Shipment Processing
- Advance Shipment Notices (ASN – 856s)
- Invoice Processing (810s)
- Issue Resolution & Troubleshooting : Identify and categorize failures, troubleshoot issues, and pursue resolution.
- Log tickets with EDI and ERP providers for unresolved issues.
- Escalate critical issues to business leaders if not resolved within 48 hours.
- Claims & Dispute Support : Collaborate with the Dispute / Claims Specialist to investigate and resolve transmission-related claims.
- EDI Traffic Monitoring : Continuously monitor and resolve errors in SPS (EDI provider) to ensure uninterrupted data flow.
- EDI Enhancements : Manage the onboarding of new EDI customers, ship-tos, and additional requirements with SPS.
- Internal Education & Support : Train internal teams on EDI processes and respond to inquiries regarding EDI processing.
- System Enhancements & Testing : Gain proficiency in SAP functionalities to support sales and operations planning (S&OP) enhancements and test change requests impacting EDI and SAP processes.
Qualifications & Requirements :
Skills & Competencies :
Nice to have :
