What are the responsibilities and job description for the Senior Client Advisor, Chicago position at DOLCE&GABBANA?
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Chicago Boutique. We are seeking an exceptional Full-time Senior Client Advisor with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.
Main activities and responsibilities:
Main activities and responsibilities:
- Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
- Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
- Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
- Proactively using clienteling tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
- Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
- Ensure the achievement of the sales goals, enhancing and developing the business
- Sourcing new clients using the CRM tools
- Maintaining and building productive long-term relationships with DG loyal clients
- Oversee the organization's sales policies, objectives and initiatives
- Assist in merchandising and maintenance of the shop floor
- 4 years of Luxury Retail Sales Experience
- Excellent written and verbal communication skills
- Women's and Men’s RTW experience
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