What are the responsibilities and job description for the Assistant District Sales Manager position at Dole Food Company, Inc.?
GENERAL DESCRIPTION / PRIMARY PURPOSE:
[This is an entry-level sales position with the focus on developing a deeper understanding of Dole’s products, sales strategies, processes, and operations.]
Interacts with existing customers to manage the sales process of Dole products and/or services. Works with customers to find what they want, create solutions, and ensure a smooth sales process.
MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION:
Maintain and service existing customers, through understanding the types of customers Dole services and how the clientele fits into Dole’s sales strategies, e.g., wholesalers, regional retailers, national retailers, and foodservice accounts.
Partner with customers to ensure timely payments and maximize customer satisfaction by developing a thorough understanding of Dole’s operating systems including D365, Salesforce, Power BI, and essential third-party systems such as iTrade and FoodLink.
Ensure Dole products are priced accordingly based on a thorough understanding of the various order types, delivery terms, and pricing components: S2, S3, FOB, OTT, delivered, up charges, fuel surcharge, and ECA.
Participate in the customer credit process via entering Requests for Credit (RFC)/Requests for Debit (RFD)/Credit-Rebills, and collecting overdue accounts.
Gain a comprehensive knowledge of the sales division goals through developing an understanding of the Dole sales budget and reporting processes.
Maximize customer satisfaction through interacting with various sales support employees to learn the internal department dynamics that aid in being effective member on the sales team.
INTERNAL RELATIONS
WITH WHOM:
WHAT FOR:
Sales personnel and management, product managers, transportation team, port personnel, quality personnel, Tech Services, finance team, IT personnel
To be able to operate Dole’s sales functions utilizing the correct team members to carry out specific duties
EXTERNAL RELATIONS
WITH WHOM:
WHAT FOR:
Retail, wholesale, and foodservice customers
To establish good relations with customers and meet their requirements.
Required Skills
JOB SPECIFIC COMPETENCIES:
MS Office: Word Excel, PowerPoint
Presentation Skills
Excellent Verbal and Written Communication Skills
General knowledge of business accounting/finance
Problem-Solver
Ability to take initiative.
CORE COMPETENCIES:
Ability to focus and learn
Grasping business concepts
Computer literacy
Communication skills
Business acumen
Analyzing information
Teamwork
OTHER ESSENTIAL CHARACTERISTICS:
Standard office hours apply with overtime as required.
Ability to lift to 45 pounds.
Ability to travel and make independent travel arrangements.
Required Experience
EDUCATION & CERTIFICATION:
Bachelor’s Degree (BA/BS) in Business, Marketing, Agriculture, communications, Business Administration or related field
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EEO STATEMENT: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
