What are the responsibilities and job description for the Operations Analyst position at Dole Food Company , Inc.?

Job Description

GENERAL DESCRIPTION / PRIMARY PURPOSE :

The Sales Operations Analyst maintains metrics and analytics for evaluation and support of the sales operations and demand planning teams through reporting and presentation of such and is the principal owner and subject matter expert for the Supply Planning module within our Logility software package. Maintains reporting, review, evaluation and presentation of key performance indicators vs. established goals as well as analytics and evaluation of key supply chain, forecast, demand and other service-oriented metrics / programs. Acts as backup for the Forecast Analysts as well as ongoing analytical support for the Manufacturing Planning team.

MAJOR RESPONSIBILITIES AND TASKS / DUTIES OF THE POSITION :

Duties include collecting, analyzing, and presenting data in accurate and concise formats to provide the highest level of service for both internal and external customers.
Utilize a collaborative and partnering approach to build, develop and manage professional relationships by working with Customer Service, Mfg Planning, Supply Chain, Logistics, Procurement, Finance and Ag teams to ensure that current and accurate information is used to support the business needs
Primary ownership and maintenance of the Logility Supply Plan module and all necessary inputs and data streams to ensure accurate long term supply plan information for all company stakeholders
Support the Logility Demand Plan module and forecasting team in areas of data integrity and Logility functionality as needed to support accuracy of value-added product forecasting
Support the Forecasting Team through cross-training and backup coverage
Maintain business to business relationship with Logility technical contacts and management as needed to ensure ongoing support, invoice integrity and payables, and proper continuous improvement
Support Mfg Planning team specifically in the area of donation and aged losses with support ranging from daily monitoring and donation order management to analytical reporting regarding trends and key insights toward minimizing the overall financial impact
Maintain and manage database library of metrics and analytics for key performance areas of Forecast / Demand, Supply Plan Reporting, Aged Losses and Mfg Planning operations
Report, evaluate and present results of metrics and analytics towards objectives and continuous improvement across planning, operational, supply chain and service-related categories
Maintain accurate history and data records for the support of all ongoing metrics and analytics
Maintain ongoing presentation style format for all of the above as support of progress and activities
Other duties as assigned.

Required Skills

JOB SPECIFIC COMPETENCIES :

Demand planning / forecasting / analytical systems experience preferred.

Strong analytical and problem-solving skills

Excellent interpersonal skills including verbal and written communication; presentation experience a plus

Practice applied mathematics in collecting and interpreting quantitative data

Possess capacity to think in a careful and discerning way, to solve problems, to analyze data, and to recall and apply information

Must have experience in business ERP systems as well as demonstrate an ability to navigate fluently within Microsoft tools, i.e. Excel, Word and Power Point.

Highly organized, self-motivated and self-directed with ability to think and act independently while also being team oriented.

Excellent time management skills, ability to multi-task, excellent attention to detail and ability to handle urgent interruptions with poise and professionalism.

Strong initiative and solid judgment abilities / skills.

Demonstrate ability to work in a team-oriented, fast paced, sales driven environment.

Ability to plan and execute assignments to completion with minimal supervision.

Self-Improving allowing for solid team development.

Demonstrate skills for positive conflict management.

Utilize critical thinking, problem-solving skills and ability to use independent discretion for decision-making.

Need to be able to assist in problem solving beyond normal business hours, including nights, weekends and holidays with overtime as required.

PHYSIC AL REQUIREMENTS :

Ability to sit for extended periods of time

Requires some lifting

WORK HOUR & TRAVEL REQUIREMENTS :

Ability to work overtime, weekends, and Holidays as required.

Required Experience

EXPERIENCE & EDUCATION :

Bachelor's degree preferred or equivalent work experience.

PAY RATE :

78,000 - $85,000 Annually

EEO STATEMENT : We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Salary : $78,000 - $85,000

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