Training & Development Manager

Job Overview :

The Training and Professional Development Manager is a professional who analyzes the training and professional development needs of DBSC. This person will ensure that in-house training programs are current and structured to meet the needs of the employee base. The Trainer will research and update study guides, training manuals, and other pertinent information to ensure the team has the compliance knowledge and skills to effectively perform their individual job tasks. This person will work with Dollar Bank's Compliance Training Specialist to assign and track OnCourse training.

Working in conjunction with management and the Bank's Professional Development Department, the trainer will develop and conduct educational training programs and materials to enhance employees' performance and increase productivity. The Trainer is expected to exercise a proactive approach tailoring training to meet the requirements of the ever-changing regulatory environment which the Bank operates within.

Qualifications :

• Bachelor's degree in education or business-related field required. Will consider commensurate experience.
• Minimum of three (3) years of relevant work experience in training or educational processes to include design, delivery, evaluation of core curriculum programs.
• Excellent written and communication skills required, including strong presentation skills.
• Working knowledge with PowerPoint, Excel and Microsoft Word required.
• Must have project management, time management and superior organizational skills.
• Ability to work with staff, peers, and all levels of management using critical thinking skills.
• Basic understanding on mortgage and consumer loan products is preferred.
• Experience using Sagent LoanServ servicing system is preferred.
• Strong sense of ownership of area and self-direction.

Principle Activities and Duties :

Physical Requirements and Working Conditions :

Perform sedentary to light work (able to lift up to 20 pounds from floor to waist, and / or a negligible amount of force constantly to lift, carry, push, pull, grasp, or otherwise move objects). See, hear, talk and perform tasks requiring manual dexterity and visual acuity; sit, stand, walk, crouch, reach, pull, push and other similar, repetitive tasks requiring physical activity. Able to operate standard office / computer equipment such as photocopiers, fax machines, computers, iPads, scanners, calculators, etc.

Note :

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.