What are the responsibilities and job description for the Customer Service Supervisor position at Dollar Fresh Market?
About the Role
The Dollar Fresh Service Manager is an exciting opportunity for a highly motivated and customer-focused professional to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences while driving team success.
In this capacity, you will lead a dynamic team of employees to ensure seamless store operations. You will be responsible for supervising daily activities, coordinating tasks, and training new hires to meet the highest standards of quality and excellence.
The ideal candidate will possess excellent leadership skills, effective communication abilities, and a passion for providing outstanding customer service. If you are a results-driven professional with a proven track record of success, we encourage you to explore this opportunity further.
Main Responsibilities:
Requirements:
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards, electrical shock, and exposure to chemicals and solvents. This is a fast-paced work environment.
The Dollar Fresh Service Manager is an exciting opportunity for a highly motivated and customer-focused professional to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences while driving team success.
In this capacity, you will lead a dynamic team of employees to ensure seamless store operations. You will be responsible for supervising daily activities, coordinating tasks, and training new hires to meet the highest standards of quality and excellence.
The ideal candidate will possess excellent leadership skills, effective communication abilities, and a passion for providing outstanding customer service. If you are a results-driven professional with a proven track record of success, we encourage you to explore this opportunity further.
Main Responsibilities:
- Drive customer satisfaction by responding promptly to customer inquiries and resolving issues efficiently.
- Supervise and coordinate team activities, including assigning tasks and providing guidance to ensure high-quality work.
- Process transactions accurately, operate cash registers smoothly, and maintain a positive working environment.
- Stay updated on market trends, products, and services to provide outstanding customer support and drive business growth.
Requirements:
- Bachelor's degree or equivalent required; two years of similar work experience preferred.
- Ability to solve complex problems, interpret instructions effectively, and guide others to achieve outstanding results.
- Exceptional communication and interpersonal skills to interact seamlessly with customers, employees, and vendors.
- Physical ability to perform medium work, exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards, electrical shock, and exposure to chemicals and solvents. This is a fast-paced work environment.
