What are the responsibilities and job description for the Dollar Fresh Service Manager position at Dollar Fresh Market?
Job Title: Service Manager
Department: Grocery
FSA Classification: Non-Exempt
As a Service Manager at Hy-Vee, you will play a vital role in providing exceptional customer service and leading a team of employees to ensure the success of our store.
Main Responsibilities:
Requirements:
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast-paced work environment.
Department: Grocery
FSA Classification: Non-Exempt
As a Service Manager at Hy-Vee, you will play a vital role in providing exceptional customer service and leading a team of employees to ensure the success of our store.
Main Responsibilities:
- Provide prompt, efficient, and friendly customer service by greeting customers, answering questions, and assisting with purchases.
- Supervise and coordinate the activities of employees, including assigning tasks and training new hires.
- Operate cash registers, process transactions, and handle customer complaints in a professional manner.
- Maintain a clean and safe working environment, adhering to company policies and procedures.
- Stay up-to-date on market trends, products, and services to provide excellent customer service and support the growth of our business.
Requirements:
- High school diploma or equivalent required; two years of similar work experience preferred.
- Ability to solve problems, interpret instructions, and guide others to achieve results.
- Excellent communication and interpersonal skills to effectively interact with customers, employees, and vendors.
- Physical ability to perform medium work, exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast-paced work environment.
