Assistant Store Manager - Customer Service Leader

Job Overview

We are seeking an experienced Retail Store Supervisor to join our team in Berkshire, NY. As an Assistant Store Manager, you will play a key role in maintaining a clean and well-organized store environment with a customer-first focus.

Responsibilities

• Provide superior customer service leadership by greeting and assisting customers, operating cash registers, and scanning items.
• Open and close the store a minimum of two days per week, ensuring seamless operations.
• Assist the Store Manager with scheduling employees, providing training, conducting safety meetings, and enforcing company policies and procedures.
• Manage merchandise, including receiving, unpacking, stocking, and rotating inventory on shelves and building displays.
• Implement and maintain planograms to ensure merchandise is presented according to established practices and Store Manager direction.
• Ensure financial integrity of the store through strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Assist with store management in the Store Manager's absence, making informed decisions to drive sales growth and customer satisfaction.

Requirements

• Bachelor's degree or equivalent experience preferred.
• One year of retail experience and six months supervisory experience required.
• Strong interpersonal, written, and oral communication skills.
• Ability to solve problems and deal with a variety of situations effectively.
• Good organization skills with attention to detail and ability to multitask.
• Ability to read and interpret documents, perform mathematical calculations, and operate cash registers efficiently.