What are the responsibilities and job description for the Customer Service Manager PT position at Dollar General?
About Dollar General
Dollar General Corporation has been delivering value to shoppers for over 80 years. We offer a convenient and affordable shopping experience, providing essential products to our customers. Our mission is to serve others by offering quality products at everyday low prices.
Job Details
The Sales Team Lead role is responsible for overseeing store operations, including cashier and stocker functions. You will assist in setting and maintaining plan-o-grams and programs, provide exceptional customer service, and ensure a seamless shopping experience.
Key Responsibilities:
- Operational Excellence: Unload trucks according to the prescribed process for the store. Follow company work processes to receive, open, and unpack cartons and totes.
- Leadership: Act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
Requirements
- Knowledge and Skills: Ability to perform IBM cash register functions. Knowledge of cash, facility, and safety control policies and practices. Effective interpersonal and oral & written communication skills.
- Work Experience and/or Education: Six months of supervisory experience (or related experience/training) preferred.
Our Benefits
Dollar General offers a comprehensive package of benefits to support the well-being of our employees and their families. Our benefits include health insurance coverage options, a 401(k) Savings Plan, paid sick leave, vacation, and many more. We are committed to supporting our employees' career growth and development.
