What are the responsibilities and job description for the Customer Service Manager position at Dollar General?
Customer Service Management Position
Dollar General is seeking a highly motivated Customer Service Manager to join our team in Essex, MD. As a key member of our store leadership, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring a positive shopping experience.
Estimated Salary: $15.50 - $15.75 per hour
The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and demonstrate a passion for delivering outstanding customer service. If you are a results-driven individual with a strong work ethic, we encourage you to apply.
Responsibilities:
- Provide exceptional customer service and resolve customer complaints in a professional manner.
- Supervise and train sales associates to ensure they meet performance standards.
- Monitor and control store inventory, including receiving and stocking merchandise.
- Operate cash register and maintain accurate cash handling procedures.
- Assist with visual merchandising and maintaining a clean, organized store environment.
Requirements:
- High school diploma or equivalent required; supervisory experience preferred.
- Ability to lift up to 40 pounds and stand for long periods.
- Excellent communication and interpersonal skills.
- Basic math skills and ability to accurately handle cash and operate a cash register.
About Us:
Dollar General Corporation is an equal opportunity employer committed to diversity and inclusion. We offer a range of benefits, including health insurance, 401(k) savings plan, and paid time off. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Salary : $16 - $16
