What are the responsibilities and job description for the SALES AUDITOR II position at Dollar General?
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.Company Overview
Responsible for the reconciliation of non merchandise prepaid products and over the counter (OTC) tenders as identified by the ReconNET reconciliation software. Assist in the daily sales audit process including corrections of store over/short issues. This includes researching and entering adjustments from the Cash Audit and Payment Services teams, making systemic journal entries to adjust weekly sales, daily balancing, and/or reporting. Backup lead contact on explanation of system issues and escalation to Management.
Job Details
- Resolves outstanding sales audit exceptions and guided audit concerns for a group of assigned stores. Ensures that daily exceptions/system rejects are completed accurately to provide for timely sales close each Monday. 10%
- Assist in the reconciliation of non-merchandise activity as it relates to prepaid products and third party gift cards. 60%
- Researches excessive over/short issues, reviews daily exception reports and investigates no-poll issues to create weekly sales entries to the general ledger through the sales audit software. 10%
- Provides direction and answers sales-related questions for store managers, field management and store support center employees. 15%
- As backup lead, run Auditworks (AW) processes such as period end, distributing financial reports (ex: Daily missing sales and EBT reports) as well as ERC emails pertaining to production issues. Assist in the training of new sales auditors and senior analysts. Provide and explain samples that impact AW processes (i.e. new system rejects) 5%
Qualifications
- Excellent problem solving skills to proactively recognize issues and resolve any potential problems
- Outstanding Microsoft spreadsheet skills
- Ability to organize, plan, prioritize and be a self-starter
- Strong understanding of the retail environment
- Outstanding 10 key skills
- Ability to make decisions and strong initiative to research and find resolution to issues
- Strong written and verbal skills to effectively communicate with management, team members and field personnel
- Ability to develop and maintain strong working relationships with peers and management
- Ability to be a team player with good customer service skills
