Senior Claims Representative - General Liability

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview

Under minimum supervision, investigates, negotiates and settles general liability, product liability, landlord, and other claims

Job Details

 

• Conducts interviews with injured customers, store personnel and witnesses within twenty-four hours of receiving reported incident. Maintains telephone contact with appropriate parties throughout life of file. 
• Evaluates monetary exposure of claim utilizing professional experience and investigative skills. 
• Controls activities of service providers such as defense attorneys, medical case managers and private investigators to minimize claim expense and maximize results.
• Develops and maintains a proactive strategic plan of action for the life of the file. 
• Maintains a working knowledge of general liability laws and statutes for multiple states.
• Excellent written and verbal communication skills
• Strong organizational and detail-oriented skills and ability to prioritize
• Ability to meet deadlines
• Ability to handle confrontational situations in a mature and professional manner
• Working knowledge of Microsoft Office applications
• Ability to work in a team environment

Qualifications

• Bachelor’s degree preferred. Three to five years experience required. Extensive insurance claims background with emphasis on premises liability or general liability.