What are the responsibilities and job description for the Transportation Senior Manager position at Dollar General?
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
General Summary:
This position is responsible for managing a group of 3rd party carriers as well as multiple internal employees. The position will oversee transportation operations including load planning, routing, optimization, on-time delivery performance, cost management and equipment utilization. Position will also be heavily engaged in the overall transportation budget process as well as setting the multi-year transportation strategy for the department while coaching and developing their team on a daily basis.
Job Details
Duties & Responsibilities:
- Primary manager for operations partnering with carrier management teams to resolve issues, identify trends and methods to improve operations, and monitor fleet utilization in order to control costs.
- Manage and develop internal employees to ensure goals and objectives are met.
- Key role in developing and executing strategic plans for transportation to support store and DC growth.
- Develop and manage initiatives to reduce expenses and improve service.
- Primary liaison on transportation needs for internal and external customers including
- Merchandising and Replenishment, DCs, carriers, vendors, procurement and Information Technology (IT) team.
- Lead annual bid events and is accountable for selecting the best carrier as well as negotiating all rates.
- Monitor operational activities and utilize systems and tools to ensure performance objectives are met, and identify trends and opportunities to increase/improve Transportation’s network optimization strategy.
Knowledge, Skills and Abilities (KSAs):
- Knowledge of all transportation modes including Truckload, LTL, Intermodal, Dedicated and Fresh Distribution.
- Strong supervisory, management, leadership, and decision-making skills.
- Ability to identify the root cause of an issue and work it to resolution.
- Intermediate proficiency in Microsoft Excel, Word, and Powerpoint.
- Effective verbal and written communication skills.
- Skilled in conveying a solutions-oriented approach, from disposition to actions…customer service driven.
- Skilled in applying the principles of change management and strong ability to develop both the person and team.
- Up to 10% travel expected.
Qualifications
Work Experience &/or Education:
- Bachelor’s degree in Business or Logistics required or equivalent experience.
- Minimum 7 years in Transportation, including operations, carrier management, and project implementation.
- Results oriented in fleet operations and customer service management.
- Experienced in developing vision and strategy within the transportation unit in line with business requirements.