What are the responsibilities and job description for the IT Store Technology Deployment Refresh Analyst (remote eligible) position at Dollar Tree?
Summary of Position (Job Purpose) - Major purpose and functions of the position.
This position reports to the Store Technology Manager. Provides support to the Store Technology Refresh Team and is a technical liaison to the Field Services Department.
Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
Finances/Budgeting
• Understand inventory and depreciated book values for various locations, items, and projects.
• Understand budget and financial impacts of proper account coding for inventory ordering and movement.
• Generate budget and forecast vs actual reporting including variance analytics for review by executive leadership.
Technical Responsibilities
• Technical liaison for Vendors and Internal Business Partners in relation to Store Hardware
• Maintains an expert working level of knowledge for the in-store network systems, components, and the associated equipment affecting store operation. This includes but is not limited to routers, switches, registers, register peripherals, pc’s, wireless equipment, and cabling.
• Demonstrates ability to express technical issues effectively to all audiences, both verbally and in writing
• Identifies and investigates potential in-store system failure for the purpose of developing new policies and procedures.
• Participates in and coordinates research with others in the planning and evaluation of projects for the purpose of sharing information and eliminating redundancy.
• Onboards external project vendors and assists with developing installation/configuration manuals.
• Collaborates with IS departments for activities that require specialized system programming.
• Facilitates technical training sessions to introduce, clarify, and support in-store systems projects.
• Continually modifies processes and procedures for the Field Services team for daily troubleshooting.
• Supports other functional areas of the IS department.
Asset Management
• Support equipment data accuracy for all 16,000 stores by continuously updating based on store openings/closings, technology refreshes, renovations or other scopes affecting store inventory.
• Analyze inventory levels on a weekly basis to ensure accurate distribution, and proper usage.
• Update IT Store Refresh 3-year roadmap for leadership on Semi-Annual basis.
• Contribute to special projects as assigned; provide asset reports to support other IT processes as requested.
• Maintain familiarity with store hardware and item lifecycles for proper decision making.
• Project management for Store Hardware Lifecycle including timelines, TCO and ad hoc analysis.
Vendor Governance
• Serve as Dollar Tree’s primary point of contact with providers of store related technology products & services.
• Lead business reviews with key vendor partners; hold providers accountable to meeting contractual SLAs.
• Monitor and challenge change orders for out-of-scope work.
• Recommend selection of vendors after reviewing and analyzing vendor qualifications through a thorough RFP Process.
Other Responsibilities
• Ensure proper key performance indicators and metrics are compiled, reviewed, and adjusted as needed; monitor trends, identify areas in need of remediation, and take appropriate actions to address.
• Support the daily operations of the Field Services Department by responding to user requests for ad hoc project & support analyses.
• Maintain integrity and security of the systems with easily accessible and auditable recordkeeping.
• Responsible for template management, business process review, simplification, and documentation
• Backup on billing for maintenance services that do not require a PO.
• Continually perform or assist with financially impacting analyses for identifying and analyzing profit improvement opportunities.
Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
• Degree in Business Administration, Data Analytics, Finance, or similar field.
• Proficient with MS Excel, Access, and various other Reporting Tools including ability to write queries.
• Excellent Communication Skills both Verbal and Written
• 2 to 3 Years of POS Experience
• Strong technical aptitude
• Excellent analytical skills with keen diligence
Desired Qualifications - Desired but not required.
• Ability to take Initiative with Confidence
• Priority Setting
• Analytical, Problem Solving and Decision-Making Skills
• Goal-Oriented
• Attention to Detail
• Strong technical aptitude
• Time Management / Multi-Tasking
• Ability to work productively, both independently and as part of a team
Pay Rate - $69K-$74K- based on experience bonus RSUs
The company offers Health, Dental, & Vision, flexible spending account, life and disability insurance benefits, 401k plan, 2 weeks of PTO & 7 paid holidays annually, and an employee stock purchase plan.
This position reports to the Store Technology Manager. Provides support to the Store Technology Refresh Team and is a technical liaison to the Field Services Department.
Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
Finances/Budgeting
• Understand inventory and depreciated book values for various locations, items, and projects.
• Understand budget and financial impacts of proper account coding for inventory ordering and movement.
• Generate budget and forecast vs actual reporting including variance analytics for review by executive leadership.
- This requires pulling and reviewing detailed data from multiple sources and understanding the driving forces behind variances.
Technical Responsibilities
• Technical liaison for Vendors and Internal Business Partners in relation to Store Hardware
• Maintains an expert working level of knowledge for the in-store network systems, components, and the associated equipment affecting store operation. This includes but is not limited to routers, switches, registers, register peripherals, pc’s, wireless equipment, and cabling.
• Demonstrates ability to express technical issues effectively to all audiences, both verbally and in writing
• Identifies and investigates potential in-store system failure for the purpose of developing new policies and procedures.
• Participates in and coordinates research with others in the planning and evaluation of projects for the purpose of sharing information and eliminating redundancy.
• Onboards external project vendors and assists with developing installation/configuration manuals.
• Collaborates with IS departments for activities that require specialized system programming.
• Facilitates technical training sessions to introduce, clarify, and support in-store systems projects.
• Continually modifies processes and procedures for the Field Services team for daily troubleshooting.
• Supports other functional areas of the IS department.
Asset Management
• Support equipment data accuracy for all 16,000 stores by continuously updating based on store openings/closings, technology refreshes, renovations or other scopes affecting store inventory.
• Analyze inventory levels on a weekly basis to ensure accurate distribution, and proper usage.
• Update IT Store Refresh 3-year roadmap for leadership on Semi-Annual basis.
• Contribute to special projects as assigned; provide asset reports to support other IT processes as requested.
• Maintain familiarity with store hardware and item lifecycles for proper decision making.
• Project management for Store Hardware Lifecycle including timelines, TCO and ad hoc analysis.
Vendor Governance
• Serve as Dollar Tree’s primary point of contact with providers of store related technology products & services.
• Lead business reviews with key vendor partners; hold providers accountable to meeting contractual SLAs.
• Monitor and challenge change orders for out-of-scope work.
• Recommend selection of vendors after reviewing and analyzing vendor qualifications through a thorough RFP Process.
Other Responsibilities
• Ensure proper key performance indicators and metrics are compiled, reviewed, and adjusted as needed; monitor trends, identify areas in need of remediation, and take appropriate actions to address.
• Support the daily operations of the Field Services Department by responding to user requests for ad hoc project & support analyses.
• Maintain integrity and security of the systems with easily accessible and auditable recordkeeping.
• Responsible for template management, business process review, simplification, and documentation
• Backup on billing for maintenance services that do not require a PO.
• Continually perform or assist with financially impacting analyses for identifying and analyzing profit improvement opportunities.
Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
• Degree in Business Administration, Data Analytics, Finance, or similar field.
• Proficient with MS Excel, Access, and various other Reporting Tools including ability to write queries.
• Excellent Communication Skills both Verbal and Written
• 2 to 3 Years of POS Experience
• Strong technical aptitude
• Excellent analytical skills with keen diligence
Desired Qualifications - Desired but not required.
• Ability to take Initiative with Confidence
• Priority Setting
• Analytical, Problem Solving and Decision-Making Skills
• Goal-Oriented
• Attention to Detail
• Strong technical aptitude
• Time Management / Multi-Tasking
• Ability to work productively, both independently and as part of a team
Pay Rate - $69K-$74K- based on experience bonus RSUs
The company offers Health, Dental, & Vision, flexible spending account, life and disability insurance benefits, 401k plan, 2 weeks of PTO & 7 paid holidays annually, and an employee stock purchase plan.
Salary : $69,000 - $74,000
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