Sales Supervisor

As a Sales Supervisor at DollarDays, you will play a pivotal role in the success of our sales department. You will be responsible for overseeing and leading a team of sales representatives to achieve sales targets, provide exceptional customer service, and contribute to the growth and profitability of the company. This role requires strong leadership skills, sales expertise, and the ability to inspire and motivate a sales team. This is an in-office position, Monday through Friday, 7:30am to 4:30pm.

What YOU will be doing:

• Team Leadership: Provide guidance, support, and mentorship to the sales team, ensuring they are motivated and aligned with the company's goals and values.
• Sales Target Achievement: Monitor sales targets for individual team members and the team. Implement strategies to meet or exceed these targets. Provide or engage others as needed to coach individual team members to achieve success.
• Performance Monitoring: Monitor and evaluate team performance through KPIs, call quality, and sales metrics. Provide regular feedback and implement performance improvement plans when necessary.
• Sales Strategy: Collaborate with the Sales Director to develop and implement sales strategies to drive revenue growth and achieve sales objectives.
• Sales Meetings: Organize and lead regular sales meetings to communicate goals, share updates, and foster collaboration among team members.
• Team Collaboration: Foster a collaborative and positive team environment, promoting open communication and teamwork among team members.
• Customer Service Excellence: Ensure that team members provide outstanding customer service by handling inquiries, resolving issues, and maintaining a high level of professionalism.
• Discounting and Margin Protection: Review and approve discount requests from sales team members, ensuring they align with the established discounting guidelines and profitability targets.

What YOU bring:

• Proven experience in sales leadership or supervisory roles.
• Strong understanding of sales techniques, strategies, and processes.
• Excellent communication and interpersonal skills.
• Proficiency in sales software and CRM systems.
• Ability to analyze data and make informed decisions.
• Demonstrated ability to motivate and lead a sales team.
• Results-driven with a focus on achieving and exceeding sales targets.
• Strong organizational and time management skills.
• Has a history of being a continuous and curious learner.
• Acts with a sense of urgency.
• Demonstrates adaptability, flexibility, and resilience.
• Is accountable to self and others, and able to hold others accountable.

Why YOU will LOVE being part of the DollarDays Team:

• Meaningful Work: We are a passionate and dedicated team focused on making an impact and empowering the people and groups who make a difference in their communities.
• Professional Development: Benefit from an in-depth training program to enhance your product knowledge and CSR skills.
• Collaborative Environment: Work alongside passionate individuals who are committed to excellence and fostering positive change.
• Opportunities for Growth: Grow your career in a supportive environment that values personal and professional development.
• Perks: Competitive Compensation, Excellent Benefits, and 401K.

Who We Are: At DollarDays, we're on a mission to empower those who are making a difference. Since 2001, our dedicated team has supported leading nonprofits, schools, and philanthropic organizations by providing essential wholesale goods to fuel their impactful missions. Through personalized support and strategic partnerships, DollarDays equips community heroes with the resources they need, while fostering dignity for those who need it most.

Ready to Make a Difference? If you're ready to join a team where your passion meets purpose, we want to hear from you! Apply now to become part of our team at DollarDays and embark on a rewarding journey of growth, impact, and fulfillment.