Stagehand/ General Technician Drone Show - Dollywood Theme Park - Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Stagehand/ General Technician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Stagehand/ General Technician checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This role exists to assist the Entertainment Department in performing the stage technical duties for various shows in order to provide Park Guests with a high-quality entertainment experience matching the expected level of Dolly and the Dollywood brand.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Be knowledgeable of assigned location and its technical equipment
• Be knowledgeable of show content and individual productions tracks
• Assist technical set up of shows
• Be able and willing to share knowledge and best use cases with other technical team members
• Must work well with Stage manager, cast and crew
• Responsible for staging and resetting various stages for next show
• Changing stage sets for different shows
• Wear Dollywood Entertainment provided costume or uniform
• Keep work area orderly, neat, safe, and well-maintained
• Assist in other areas of Entertainment Division as directed
• Have a basic knowledge of electricity
• Operate a spotlight
• Drive company vehicles (cars, vans, non-commercial trucks) to transport personnel and/or supplies

Management reserves the right to change and/or add to these duties at any time.

Education and Experience Required

• Must be minimum 18 years of age
• High School diploma or equivalent
• Minimum 2 years backstage experience with school, community or professional theaters preferred
• Carpentry and electrical skills preferred
• Basic computer skills required
• Must possess a valid driver’s license and auto insurance
• Must successfully complete a pre-employment background check including motor vehicle and drug screen

Knowledge, Skills, and Abilities

• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Must be committed to continuous improvement and learning
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must enjoy a fast-paced, dynamic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Open to new ideas and willing to learn new technical techniques
• Must accommodate changes in schedules and assignments; accepts change easily
• Must maintain a professional appearance in specified wardrobe
• Must maintain required attendance
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Able to hear, see and speak
• Able to speak, read and write in English
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Must have manual dexterity necessary to complete all job duties
• Able to sit and/or stand for long/short periods
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be productive in a fast-paced, dynamic environment
• Able to be flexible to handle frequent changes in priorities
• Able to prioritize tasks and complete assignments on time
• Able to operate/drive a company vehicle with valid driver’s license
• Able to add, subtract, multiply and divide with accuracy
• Able to lift, carry, push, and pull up to 50 pounds, with assistance
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate temperatures of 0 to 140 degrees
• Able to work outdoors
• Ability to have physical mobility great enough to allow walking, kneeling, crawling, bending, reaching (high and low), twisting, and moving about tight spaces
• Ability and mobility to work on a variety of surfaces including but not limited to: carpet, wood, steel, concrete, grass, and dirt while being able to bend, stoop, kneel, climb, lay, lift, and carry
• Must be able to hear well in noisy environments
• Able to see near and far and have good color and depth perception
• Must be able to operate electrical equipment properly
• Able to climb and work comfortably in high positions up to 80 feet off the ground
• Able to communicate over headset and radio
• Able to perform all job duties in a safe manner while following all Dollywood Safety procedures and policies
• Must be able to sweep and mop floors to keep areas clean for safety purposes

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.