What are the responsibilities and job description for the Baker II - Dollywood Theme Park - Full Time Seasonal position at Dollywood?
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Baker II who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Baker II checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
This position is responsible for all activities related to the operation of a bakery, from ordering of raw materials to finished products associated with baked goods.
Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
This position is responsible for all activities related to the operation of a bakery, from ordering of raw materials to finished products associated with baked goods.
Summary of Essential Functions and Responsibilities
- Produce and decorate high quality bakery items including : homemade breads, muffins, cookies, cakes, pies, danish, etc.
- Act as quality assurance inspector, ensuring food is of high quality
- Follow bakery production schedules to ensure the proper amount of product is on display at all times
- Provide guests with professional showmanship via observation window overlooking the production area of the bakery
- Follow preparation / food handling standards which ensure proper portion control
- Ensure all products are presented to guest in a visually appealing and appetizing manner
- Follows all procedures in regards to labeling, dating, and / or rotating standards including the usage of day dots, FIFO (First In First Out), etc.
- Follow proper procedures for inventory, portion control, ordering, scheduling, and maintaining work area cleanliness
- Maintain proper sanitation, scrub, sweeping, dishwashing, mopping, trash removal, etc.
- Hosts may be asked to work past their scheduled shift; on slower days Hosts may be sent home after 3 hours or called off for the day
- Be available and willing to work at different locations across the Dollywood Properties
- Follow all Authorized Operator Training Procedures
- Comply with state and local health department regulations as well as Culinary Services departmental policies
- Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests
- Know, understand, & enforce the use of the "Start Fresh" program when necessary
- Knowledgeable of proper cooking temperatures and hold times and is responsible for taking and recording food temperatures hourly
- Learn and understand the Culinary Services Check 5
- Hosts are expected to be able to answer guest questions concerning Park layout and menu item availability
- Management reserves the right to change and / or add to these duties at any time
- Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work
- Must be self-motivated and disciplined
- Must be able to prioritize and complete work assignments on a timely basis
- Must maintain strict confidentiality and judgment regarding privileged information
- Must be willing to constantly improve
- Must have professional appearance with good personal hygiene
- Must promote and support a team environment by cooperating and helping co-workers
- Must adapt to changes easily
- Must tolerate a fast-paced, hectic environment
- Must show appreciation to others
- Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Education and Experience Required
Knowledge, Skills, and Abilities
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
