What are the responsibilities and job description for the Guest Services Supervisor position at Dolphin Bay Resort & Spa?
Company Description
Dolphin Bay Resort & Spa, located in Pismo Beach, California, offers luxurious accommodations with stunning ocean views and farm-to-table cuisine at Lido. The resort provides a variety of services at The Spa, including body treatments, massage therapy, facials, and yoga sessions. Dolphin Bay Resort & Spa is the perfect destination for romantic getaways or family vacations.
Role Description
This is a full-time on-site role for a Guest Services Supervisor located in Pismo Beach, CA. The Guest Services Supervisor will oversee daily operations, ensure customer satisfaction, manage communication with guests, and handle receptionist duties.
Qualifications
- Supervisory Skills and Communication abilities
- Customer Satisfaction and Customer Service skills
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced environment
- Excellent organizational and leadership skills
- High school diploma or equivalent
