What are the responsibilities and job description for the Breakfast Server position at Dolphin Hotel Management - River Street Inn?
Job Title: Server
Reports To: Food & Beverage Manager
Job Description:
The Server will provide guests with an exceptional dining experience by delivering outstanding service in a friendly and professional manner.
Essential Job Responsibilities:
Greet guests warmly with a smile and a friendly welcome.
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Recommend at least two drink options, two appetizers, daily dinner specials, and two desserts.
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Accurately record all transactions.
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Maintain a clean, well-groomed appearance, including proper uniform and name badge.
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Record orders correctly, confirm selections with guests, and input them into the Micros system.
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Refill beverages promptly.
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Ensure proper table maintenance; restock and clean sugar caddies, condiments, and table tents.
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Adhere to all state, federal, and company regulations regarding the service of food and alcoholic beverages.
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Do not smoke, vape, or chew gum while on duty.
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Refuse service to intoxicated guests and notify the Manager on Duty immediately.
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Request identification from guests who appear underage, and if in doubt, involve the Manager on Duty.
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Report any unusual occurrences to the Director or Manager on Duty.
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Immediately notify Management of any unsatisfactory food or beverage items to ensure proper resolution.
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Follow established service procedures at all times.
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Assist with cleanliness, restocking, food running, and bussing tables as needed.
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Comply with Dolphin Hotel and River Street Inn policies at all times.
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Complete or perform any additional tasks assigned by Restaurant or Hotel Management.
Necessary Skills and Attributes:
Strong verbal communication, comprehension, listening, and problem-solving skills.
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Excellent interpersonal and time management skills.
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Exceptional guest relations abilities.
Education Requirements:
High school diploma or equivalent required..
Experience:
3 to 5 years of serving experience is preferred.
Physical Requirements:
While performing the duties of this job, the employee will regularly be required to:
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Sit, stand, bend, walk, use hands and fingers, and lift objects up to 50 lbs.
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Talk, listen, and perform tasks involving close vision, particularly with computer screens.
