What are the responsibilities and job description for the Spa Attendant position at Dolphin Hotel Management - The Westin Rancho...?
At The Westin Rancho Mirage Golf Resort & Spa, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge of how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Job Summary
This position will be responsible for the cleanliness of locker-room area as well as oversee and request maintenance as needed for the jacuzzi deck. This role is responsible for restocking amenities in locker room and keeping inventory of robes, towels, and sandals needed. They will promote a relaxing atmosphere for guests in all spa areas by expressing an upbeat and enthusiastic attitude. Observe activity in the facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Help injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.
Job Requirements
Report accidents, injuries, and unsafe work conditions to manager, complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 35 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
Ideal Skills and Experience
- Great conversational skills and teamwork-oriented
- Positive outlook and outgoing personality
- Availability to work various shifts, including weekends
- Multi-tasking abilities
- Excellent communication skills
- Attention to detail
- Prior Spa experience preferred
- Ability to remain calm and professional in a fast-paced work environment
The hourly rate is $17.50-$18 and is based on applicable and specialized experience and location.
Salary : $18 - $18