What are the responsibilities and job description for the BILINGUAL SURVIVOR ADVOCATE & COMMUNITY LIAISON position at Domestic Violence Intervention Services?
Job Type
Full-time
Description
The philosophy of our organization is that all people have the right to live without fear, abuse, oppression, and violence. Our advocacy programs embrace the philosophy that people experiencing violence and / or abuse have the potential to control their lives and can be helped in doing so through support, information, and encouragement. We believe that our organization should model behavior that is nonviolent and uses power responsibly for personal and organizational action and growth.
Position Summary
The Bilingual Survivor Advocate & Community Liaison serves as an advocate, case manager, and point of contact between OHS and DVIS in order to provide client services, education, and consultation to those working with and those impacted by domestic and / or sexual violence. This position supports survivors through crisis intervention and case management while fostering a positive shelter environment. They collaborate with internal teams, external agencies, and OHS to enhance service delivery and communication. This role involves representing DVIS in community outreach and educational efforts. They also ensure coordination between DVIS and OHS to meet client needs and maintain effective service plans.
Essential Duties & Responsibilities
Priority 1 : Equity and Inclusion
- Reflect and understand how identities could give advantages in the workplace-even if they are not asked for or earned-while others might experience disadvantages. Reflect on how our position and power may shift depending on the environment, the people, or the institutions at play. Build the awareness and compassion that is needed and expected to create an equitable and inclusive workplace.
- Create an inclusive environment and behave in a way that ensures that clients and employees feel embraced, no matter what their cultural orientations are, respected and valued, engaged, and connected to the community, and safe from abuse and harassment.
Priority 2 : Advocacy, Case Management, and Crisis Intervention
Priority 3 : Collaboration and Liaison
Other Duties & Responsibilities
Other Duties / Responsibilities : Other assistance to support the overall goals of the department and organization. DVIS retains the right to add or change duties and / or responsibilities at any time.
Supervisory Responsibilities : None
Budgetary / Fiscal Responsibilities : None
Responsibility for Confidentiality : The nature of this position requires safeguarding against the release of confidential and proprietary information of DVIS and its clients.
Contact with Others : This position will interact with managers at all levels and staff members across the organization, in addition to members of external organizations and the public
Requirements
Education : Bachelor's degree in a helping profession or in a related field preferred, or any equivalent combination of education and / or experience or lived experience.
Experience : Experience working with a nonprofit and with clients are strongly preferred, or any equivalent combination of experience, lived experience, and / or special skills.
Knowledge, Skills, and Abilities :
Proven computer skills including Microsoft, Adobe, Canva, and an Electronic Health Record are necessary.
Knowledge of or experience working with social justice issues, specifically intimate partner, and gender-based domestic and sexual violence, and racial, class, gender, sexual orientation issues, and intervention / prevention services strongly preferred. Requires dedication to diversity, equity and inclusion, excellent organizational skills, written and oral communication skills, attention to detail, and ability to prioritize work and tasks. Requires adaptability to produce and meet deadlines in a fast-paced, multi-task and changing environment, with frequent pressure related to meeting deadlines and scheduling requirements. Must be able to work independently and as part of a team. Must have the ability to handle sensitive information with diplomacy.
Requires the ability to embrace, support, and integrate DVIS's philosophies to promote and demonstrate DVIS's commitment to diversity, inclusion, equity, and anti-racism.
Experience applying an equitable analysis to all duties to achieve organizational goals and demonstrate DVIS's commitment to diversity, inclusion, equity, and anti-racism preferred.
Diplomacy at confronting personal, individual, and internal discrimination requiring sharing and discussing personal identities relative to the work environment strongly preferred.
Requires sophisticated emotional intelligence and resiliency skills to lead and / or actively participate in advancing our work relative to racial, social, and economic justice.
Schedule Availability : Monday through Friday, 8 : 30 am to 5 : 00 pm, some evenings may be required. Total of 40 hours per week.
Licenses / Certifications : Valid driver's license required; current CPR and First Aid certification preferred.
Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made when requested to enable individuals with disabilities to perform the essential functions.
Ability to communicate and understand in English [and insert language] effectively, in person, and in writing. Ability to hear adequately in person and by phone, in personal and group settings, and function with periodic distractions such as people, telephone calls, and noise.
Ability to work with, and process information from, a variety of individuals and media (e.g., computers, projected images, printed materials), and occasional sitting and / or standing for long periods of time.
Mobility necessary to access various offices and a wide variety of settings. Mobility necessary to perform a variety of tasks that involve intermittent standing, walking / traversing, sitting, stooping, kneeling, bending, and twisting, occasionally climbing stairs or using an elevator, and possibly reaching chest high and overhead for materials.
Ability to reach for, move and / or lift up to [#] pounds and the use of hands to finger, handle, or feel objects, tools, or controls, including frequent repetitive movement such as extended periods of keyboarding.
