Job Summary:

Essential Key Job Responsibilities:

• Prepares and serves food within guidelines of menu and dietary requirements using required kitchen utensils and equipment. Maintains knowledge of recipe ingredients to respond to food allergy questions or requests.
• Follows healthcare foodservice industry standards regulations guidelines and procedures including monitoring and maintaining food temperatures during cooking holding and storage processes. Avoids cross-contamination of foods and adheres to personal hygiene requirements. Maintains proper labeling of food products and ensures storage of food equipment and machinery per regulations and facility guidelines.
• Follows organizational standards and guidelines for a high quality patient and customer experience. Ensures proper meal portioning and an aesthetically pleasing presentation. Provides service recovery efforts and escalates to leadership as needed.
• May be responsible for one or more of the following:

• Following therapeutic diet modifications and guidelines including allergy restrictions for all patient meal trays nourishment snacks and supplements
• Printing providing and following production tool and/or electronic meal tallies/differentials for food preparation
• Explaining basic therapeutic diet orders and menus and responding to questions from patients and family members. Escalating additional patient nutrition questions or needs to appropriate clinical support team members.
• Collecting patient food preferences and ensuring compliance with prescribed diet orders. Distributing food preferences to kitchen for menu planning in a timely manner.
• Operating electronic diet office software and tools following established procedures and protocols.
• Navigating electronic health records to access patient diet orders and nutritional reports.

• One (1) year food service experience required.
• High School Diploma GED or equivalent combination of education and experience.