What are the responsibilities and job description for the Property Operations File Specialist - Dallas Regional Office position at Dominium Management Services?
Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity.
Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.
POSITION SUMMARY:
The Property Operations File Specialist plays a key role in supporting the leasing and occupancy efforts at various properties, particularly in projects and distressed sites. The role is responsible for following Dominium and Compliance guidelines while processing prospect applications and compliance corrections. With a detail-oriented approach and knowledge of rules, regulations, and guidelines established by the IRS and the respective state agencies, the File Specialist helps maintain high occupancy rates and supports the seamless execution of property management initiatives.
ESSENTIAL FUNCTIONS:
- Processes applications, leasing paperwork, and compliance review while following Dominium’s standards and regulatory requirements.
- Assists with daily application processing functions, including scheduling appointments, application workflow, and additional tasks, as needed by management.
- Serves as a resource for prospective residents by answering application related questions and addressing qualification needs/requirements.
- Updates and maintains tracking systems for file processing and application workflow duties, ensuring that all tasks are completed in a timely and organized manner.
- Maintains detailed documentation of progress related to goals.
- Communicates with Lead Property Operations File Specialist regularly.
QUALIFICATIONS:
- Minimum of 1- 5 years of experience in property management or leasing.
- Must have knowledge of Section 42 program requirements.
- Familiarity with affordable housing programs and compliance regulations is a plus
- Excellent communication and interpersonal skills, with the ability to interact professionally with residents, staff, and vendors.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Experience with property management software (such as Yardi) preferred
- Strong problem-solving skills with a customer service-oriented approach
- Ability to quickly assess file deficiencies and implement compliance corrections
About Us: Dominium is one of the leading affordable housing development and property management companies nationwide. We operate in approximately 20 states and employ over 1,200 employees. For 50 years, we have offered excellence to the development and management of affordable housing communities across the United States. Dominium’s values – creating long-term value, developing people, integrity, and growth – are built upon our company’s mission and vision. We offer a competitive salary, incentive bonus program, training and development programs, career growth opportunities and community volunteer and outreach programs. We also offer a comprehensive benefits package for eligible employees including Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Accounts, Employee Recognition & Wellness Programs.
Dominium is committed to a diverse and inclusive workplace. Dominium is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
