Operational Manager

Job Description

The Shift Manager is responsible for leading a team of dedicated professionals, working together to deliver exceptional customer experiences and drive business results.

This role requires a unique blend of leadership, communication, and technical skills, with a focus on operational efficiency, customer satisfaction, and team development.

Salary and Benefits Package

• A competitive salary of $15.50/hr, with opportunities for career advancement.
• A comprehensive health insurance plan, including medical, dental, and vision coverage.

Main Responsibilities

• Lead and develop a high-performing team, focusing on employee engagement, retention, and growth.
• Maintain accurate records of sales, inventory, and labor costs, using data to inform business decisions.
• Implement effective strategies to reduce costs, increase sales, and enhance customer loyalty.
• Cultivate a positive store environment, promoting a culture of respect, inclusivity, and professionalism.

Essential Skills and Experience

• 3 years of leadership experience in a retail or hospitality environment.
• Proven track record of achieving sales growth, reducing costs, and improving customer satisfaction.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Basic math skills and proficiency in Microsoft Office applications.

Salary : $16