What are the responsibilities and job description for the Operational Manager position at Domino's Pizza - Quincy (2918)?
About the Role
As a key member of our Domino's Pizza - Quincy (2918) team, you will play a vital role in ensuring seamless operations during your shift. This includes effectively managing cost controls, inventory levels, customer relations, and maintaining store standards. You must adhere to company policies and procedures at all times, setting an example for your colleagues.
Key Responsibilities
- Manage cash handling and stock inventory efficiently to minimize waste and optimize sales.
- Process telephone orders accurately and promptly to provide excellent customer service.
- Conduct regular inventory checks and complete associated documentation to maintain accurate records.
- Maintain equipment cleanliness and facilitate daily operations to ensure a smooth customer experience.
Essential Skills
- Accurate calculation of mathematical transactions is crucial for successful order processing.
- Effective communication with customers and colleagues through verbal and written interactions is essential for building strong relationships.
- Precise motor control for accurate order processing is vital for meeting high-quality standards.
- Proficiency in using computer systems for order entry is necessary for efficient workflow management.
Addition Requirements
- Foster a positive customer experience through excellent service skills, driving repeat business and loyalty.
- Comply with attendance and punctuality expectations to maintain a reliable team presence.
- Cultivate a clean and well-maintained store environment, reflecting positively on our brand.
- Participate in marketing efforts to drive profitability, contributing to the success of our store.
