What are the responsibilities and job description for the Customer Service Rep(05398) - 5019 Highway 31 position at Domino's?
Company Description
DAKS, Inc owns and operates Domino's Pizza stores in and around Houston, Texas and in and North Alabama. We're looking for great people to join our team!
We believe in creating value and making a difference in customers’ and Team Members’ lives every day, one order at a time.
Daks, Inc had its beginnings in 2003 when we opened our first Domino’s Pizza store in Liberty, Texas. Over the next 15 years, we have grown to multiple stores in Texas, and Alabama, with over 1,000 employees.
Daks, Inc is family owned and has created an extensive family of people passionate about pizza. Currently we have numerous employees with over 15 years of service, in an industry that routinely has over 100% annual employee turnover rates. Some have even moved on to become Domino’s Pizza franchise owners.
DAKS, Inc strives to grow our business by developing great, friendly people who will take pride in serving our customers with a smile, and a perfect product every time.
Job Description
We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Manage large amounts of incoming calls
Assist in preparing food orders
Daily and weekly cleaning tasks
Identify and assess customers’ needs
Handle customer complaints and provide appropriate solutions
Follow procedures, guidelines and policies
Qualifications
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Customer Service Representatives must be at least 16 years of age.
Additional Information
All your information will be kept confidential according to EEO guidelines.
