What are the responsibilities and job description for the Help Desk Associate position at Domino's?
Customer Service Role:
We are seeking an experienced customer service professional to join our team as a Help Desk Associate. In this role, you will be responsible for delivering exceptional customer service to valued clients. Your primary duties will include responding to customer inquiries, resolving issues promptly and efficiently, and ensuring all interactions are handled with courtesy and respect.
Key Responsibilities:
Requirements:
Confidentiality:
Personal data will be kept confidential according to EEO guidelines.
We are seeking an experienced customer service professional to join our team as a Help Desk Associate. In this role, you will be responsible for delivering exceptional customer service to valued clients. Your primary duties will include responding to customer inquiries, resolving issues promptly and efficiently, and ensuring all interactions are handled with courtesy and respect.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints in a timely and efficient manner
- Provide product information and recommendations
- Upsell and cross-sell products and services
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a dynamic environment
- Strong problem-solving and analytical skills
- Proficiency in computer software and technology
Confidentiality:
Personal data will be kept confidential according to EEO guidelines.
