What are the responsibilities and job description for the Shift Leader position at Domino's?
Job Summary
We are seeking a dedicated and experienced Shift Leader to oversee daily operations in our fast-paced environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will be responsible for managing team performance, ensuring operational efficiency, and maintaining high standards of quality and service.
Responsibilities
- Lead and motivate team members to achieve operational goals and provide excellent customer service.
- Train and develop staff to enhance their skills and performance, fostering a positive work environment.
- Assist the management team in daily operations, including inventory management, cash handling, and scheduling.
- Ensure compliance with health and safety regulations while maintaining cleanliness and organization in the workplace.
- Handle customer inquiries and resolve any issues promptly to ensure customer satisfaction.
- Monitor food quality and presentation standards, ensuring that all products meet company guidelines.
- Utilize Aloha POS system for order processing and transaction management efficiently.
Skills
- Proven experience in team management within a quick-service or fine dining restaurant setting.
- Strong leadership abilities with a focus on training development and staff motivation.
- Familiarity with cash handling procedures and financial transactions.
- Experience as an assistant manager or in a supervisory role is preferred.
- Knowledge of banquet operations is a plus.
- Ability to work effectively under pressure while maintaining attention to detail.
- Excellent communication skills with the ability to engage positively with both customers and team members.
Join our dynamic team as a Shift Leader where you can make an impact through your leadership skills while ensuring an outstanding experience for our customers!
Job Types: Full-time, Part-time
Pay: $18.47 - $19.01 per hour
Expected hours: 15 – 40 per week
Shift:
- Evening shift
- Night shift
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Troy, NY 12180 (Required)
Ability to Relocate:
- Troy, NY 12180: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19