What are the responsibilities and job description for the Service Advisor/Writer position at Don Franklin Auto Group?
Do you enjoy providing exceptional customer service? If so, we want to talk to YOU!
Don Franklin Somerset Kia has an immediate opening for a service advisor. We are looking for an individual with an outstanding personality and the want to provide top-notch service. You must be comfortable talking to and interacting with customers on a regular basis. Experience is preferred. This position does include commission and bonus possibilities.
Responsibilities:
- Greet customers and discuss vehicle concerns
- Consult with service technicians about necessary repairs and possible alternatives
- Provide customers with information about available aftermarket and manufacturer options
- Answer questions about service outcomes (after consulting with technician if necessary)
- Advise customers about warranty protections and potential cost savings
- Call customers to inform them of changes in service repairs and/or status on vehicle “ready for pick-up”
Don Franklin Auto Group is a family-owned and operated business with over 55 years of experience in the automotive industry. With more than 25 locations across Kentucky and nearly 1,200 dedicated employees, we pride ourselves on delivering exceptional automotive services and maintaining a strong commitment to our workforce.
Job Type: Full-time
Pay: $35,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $35,000 - $85,000
