What are the responsibilities and job description for the Sales and Finance Director position at Don Hattan?
Due to tremendous growth and continued expansion, our dealership group is seeking an experienced, goal-driven Sales & Finance Director to lead the sales and finance operations across our four thriving locations. This is a high-impact leadership role responsible for driving performance, profitability, and customer satisfaction across all stores. The ideal candidate will be a proven leader with experience managing one or more rooftops, strong financial acumen, and a passion for developing high-performing teams.
As Sales & Finance Director, you will oversee and support a team of General Sales Managers, Sales Managers, and Finance Managers. You will be responsible for ensuring each location achieves aggressive growth and profitability targets while maintaining a strong culture of compliance, training, and customer-first excellence.
Key Responsibilities:
-
Lead, coach, and support General Sales Managers, Sales Managers, and Finance Managers across four dealership locations
-
Set and monitor short- and long-term sales goals and gross profit objectives across new and used vehicles
-
Drive F&I performance, compliance, and product penetration across all rooftops
-
Analyze and report on key performance metrics, ensuring each store is meeting or exceeding expectations in volume, gross, finance, and CSI
-
Collaborate with ownership and executive leadership to develop and execute strategies for growth, inventory management, and expense control
-
Ensure compliance with manufacturer programs, training requirements, and performance targets
-
Lead performance reviews, ongoing coaching, and succession planning within sales and F&I departments
-
Support stores in recruiting, training, and developing top-tier talent
-
Promote and enforce consistent selling processes and accountability standards across all locations
-
Partner with marketing teams and GSMs to plan advertising, events, and inventory promotions
-
Oversee deal structure, desking, and finance processes for high-value transactions
-
Ensure all customer interactions reflect the highest levels of professionalism, compliance, and satisfaction
-
Foster a culture of integrity, performance, and teamwork throughout all locations
Qualifications:
-
Minimum 2 years of experience as a GSM or Sales Director with multi-store or high-volume experience (100 Units per month) OR 5 years as a top-performing GSM or sales manager within a single rooftop
-
Proven ability to lead cross-functional teams and deliver consistent results
-
Deep understanding of F&I best practices, compliance, and performance tracking
-
Strong financial and operational acumen with ability to analyze and act on KPIs
-
Familiarity with the Kansas automotive market is strongly preferred
-
Excellent leadership, communication, and coaching skills
-
Self-motivated, process-driven, and results-oriented
-
Valid driver’s license and clean driving record
-
Professional appearance and high ethical standards
What We Offer:
-
Professional, supportive, and fun work environment
-
Opportunity for multi-store career growth and executive development
-
Paid training and continuous learning opportunities
-
Competitive compensation package performance bonuses
-
Affordable health, dental, and vision insurance
-
401(k) with company match
-
Paid holidays, vacation, and sick time
-
Vehicle purchase and service discounts
-
Schedules that respect work/life balance
We are a family-owned and operated dealership group that values mutual respect, integrity, and high performance. If you’re a career-minded leader with the ability to take a successful team to the next level, we’d love to meet you.