What are the responsibilities and job description for the AUTO TECHNICIAN position at Don Johnson Auto Group?

Description :

What s In It For You as a Ford Service Technician :

Financial Security : Benefit from direct deposit payroll, a company-funded 401K, and financial counseling services.
Health & Wellness : Comprehensive health, vision, dental plans, and supplemental insurance.
Career Advancement : Unlock your growth potential with apprenticeship opportunities, the latest tools, and modern facilities.
Growth & Learning : Get paid to learn with training and certification classes. Explore no-cost college degrees for you and your family.
Flexibility & Balance : Embrace a family-oriented schedule with paid holidays and personal leave.
Transparent Leadership : Experience our award-winning open-door and open-book management.
Rewards & Recognition : Enjoy fun and family vibes with monthly team lunches, automotive discounts, and preferred pricing with Verizon and AT&T.

Why Us?

Dive into a culture where passion meets purpose. Don Johnson Motors isn t just a workplaceit s a community where you re valued and empowered. Our team s excellence has earned us the 2018 Wisconsin Family Business of the Year and placed us among the top 100 Best Dealerships to Work For , as recognized by Automotive News. We offer a dynamic environment that rewards your contributions with competitive pay , comprehensive benefits , and countless pathways to shape your future.

As a fifth-generation family business, we re not just about cars but about connections. Our unique culture, driven by inclusivity, community engagement, and the Entrepreneurial Operating System (EOS), ensures every service technician s story is valued. Explore The Don Johnson Way and be part of a legacy where your contribution makes a difference. Learn more at www.donjohnsonmotors.com / the-don-johnson-way.html.

Join a team where you re more than a Ford Master Techyou re family. Let s drive the future together.

Essential Duties and Responsibilities for Ford Service Technicians :

Perform Maintenance & Repairs : Skillfully complete tasks listed on repair orders, always within our dealership s guidelines.

Diagnose Issues : Use state-of-the-art diagnostic tools and equipment to inspect, diagnose, and verify guest concerns for everything automotive, from air conditioning to engines.

Prepare Estimates : Provide accurate time estimates for additional repairs required, maintaining transparency and building trust.

Address Warranty Concerns : Carry out warranty repairs flawlessly, adhering to manufacturer specifications and ensuring every vehicle is in top-notch condition.

Communicate Findings : Be the vital link between our clients and service advisors, ensuring timely and accurate vehicle status updates.

Your Drive. Our Direction. Let s Succeed Together.

Requirements :

Experience and Education :

High school diploma or equivalent required; technical school or ASE certification preferred.

Minimum of 2-3 years of experience in automotive repair and maintenance.

Technical Skills :

Proficiency in diagnosing and repairing mechanical, electrical, and electronic vehicle systems.

Experience with using diagnostic tools, service equipment, and repair manuals.

Certifications :

ASE (Automotive Service Excellence) certification or equivalent is highly desirable.

Valid driver s license and a clean driving record.

Knowledge :

Strong understanding of automotive systems, including engines, transmissions, brakes, and HVAC systems.

Familiarity with manufacturer-specific repair procedures and guidelines.

Physical Ability :

Capability to perform physically demanding tasks, including lifting heavy parts and standing for extended periods.

Manual dexterity and the ability to use hand tools effectively.

Problem-Solving :

Strong diagnostic and troubleshooting skills.

Ability to identify and resolve issues efficiently and accurately.

Attention to Detail :

High precision and attention to detail in all repair and maintenance tasks.

Commitment to quality workmanship and customer satisfaction.

Communication Skills :

Ability to communicate effectively with service advisors and guests.

Proficient in documenting repair work and explaining technical issues to non-technical individuals.

Teamwork :

Ability to work well within a team and collaborate with colleagues.

Willingness to assist and support other technicians as needed.

Adaptability :

Willingness to stay updated with the latest automotive technologies and repair techniques.

Ability to adapt to new tools, equipment, and diagnostic procedures.

Professionalism :

Strong work ethic and reliability.

Adherence to dealership policies, safety standards, and industry regulations.

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