What are the responsibilities and job description for the Body Shop / Collision Center Asst Manager position at Don Ringler Automotive?
Collision Center Estimator / Assistant Manager – Auto Dealership
Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our Collision Center Estimator / Assistant Manager, you will work to ensure that repairs are estimated properly and delivered as promised, and you will work alongside our Collision Center Manager to ensure we exceed our customers' expectations.
Prior experience as an estimator or in another collision center role is preferred.
Job Responsibilities
- Prepare honest, accurate and complete damage estimates for customers
- Inspect damaged vehicles thoroughly
- Estimate repair costs and the anticipated time needed to complete them
- Monitor repairs as they are made to prevent operational delays
- Ensure that all work meets quality standards
- Provide exceptional customer service and follow-up
- Coordinate and communicate actions within the dealership and the collision center
- Coordinate payment with customer and insurance companies
- Work with Collision Center Manager to set departmental objectives, manage staff, and exceed customer expectations.
Qualifications and Professional Attributes
- Demonstrated ability to work professionally and courteously with customers
- A people-focused mindset and a passion for providing great customer service
- Proficiency with multiline phone systems and computers
- Strong organizational and time management skills
- Professional appearance and strong work ethic
- Must be able to communicate clearly and effectively
Education and/or Experience
High school diploma or GED; Customer service experience is a plus.
Compensation
Compensation is based on experience
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Paid Training
- Short Term Disability
- Employee Purchase Program
About Us
Since we opened Don Ringler Automotive, we've steadily grown to one of the region's best dealerships, regardless of brand! Over the years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future. Here at Don Ringler, we believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team.
We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!