What are the responsibilities and job description for the Warehouse Associate position at Don's Appliances?
Overview
Job Title: Parts Warehouse Representative
Department: Service
Supervisor: Service Manager
FLSA Status: Non-Exempt
The Parts Warehouse Representative is responsible to perform all phases of parts and stockroom duties with minimal supervision and is responsible to pull customer and Service Technicians parts orders. In addition, the Parts Warehouse Representative will place parts stock in the assigned areas of the warehouse and process all shop parts returns.
The Parts Warehouse Representative will work directly with the Service Department Service Technicians, Service CSRs, Senior Management, and other departments to ensure that the appropriate parts are in inventory and are available for repair service calls and installation. The Parts Warehouse Representative may have to work the parts (customer facing) counter if needed.
Essential Duties and Responsibilities
- Stage committed parts and unload technician stock to properly store parts in the warehouse.
- Review outgoing parts for any visible damages to the appliance or box.
- Load technician bins properly and securely and without damage to parts.
- Receive and cost parts and accurately add parts to inventory.
- Process inventory and maximize warehouse space usage
- Unpack incoming parts shipments from suppliers.
- Uses the electronic scan-gun, reviews out-bound pull sheets for accuracy, and ensures safe packing of the orders for shipment to technicians.
- Cleans up and disposes of boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas. Follows and adheres to all warehouse safety rules.
- Perform related tasks as required.
Requirements
The requirements listed below are representative of the qualifications necessary to perform the job.
Required
- High School Diploma or GED
- Customer service skills
- Excellent communication
- Ability to multi-task, prioritize and manage time effectively
- Customer orientation and ability to adapt/respond to different types of situations
- Strong phone contact handling skills and active listening
- Computer and paperwork processing skills
Preferred
- Working knowledge of inventory and parts handling.
- Familiar with inventory invoicing systems that utilize multiple screens
- Familiarity with appliance parts, cataloging, and appliance sales is desired but not required.
Additional Information
This is an entry-level position and will be required to work in a warehouse setting.
EEO Statement
Don’s Appliances is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any team member, including supervisors and co-workers.
By applying, you may be considered for other job opportunities.
Min Salary
USD $19.00/Hr.Max Salary
USD $22.00/Hr.Salary : $19 - $22
